Legal

Subscription, Cancellation & Refund Terms

These terms explain VigIQ Pro plan pricing, trial eligibility, renewals, cancellations, payment recovery, and refunds.

Last updated: September 15, 2026

1. Plans and prices

VigIQ Pro offers a monthly plan at $19.99 per month and an annual plan at $179.99 per year. The price, taxes, currency, and any other charges shown at checkout control if they differ because of applicable taxes or future approved pricing changes.

2. Free trial

Eligible new monthly or annual subscribers may receive a 2-day free trial. The 1-Day Pass has no free trial. A payment method is required. Trial eligibility may be limited to one trial per account or customer, and we do not promise repeated trials.

Unless you cancel before the trial ends, the selected plan automatically converts to a paid subscription and Stripe attempts to charge the payment method on file.

3. Automatic renewal

Subscriptions renew automatically for the selected monthly or annual period until canceled. Unless canceled before renewal, Stripe attempts payment for the next billing period using the payment method on file.

4. Managing and canceling

You can manage or cancel your subscription through Manage Billing, which opens the Stripe Customer Portal. A cancellation scheduled for the end of a trial or billing period preserves access only through the applicable access-through date shown in your account. Pro features stop after that access period ends.

Canceling stops a future renewal but does not by itself guarantee a refund of a charge already collected.

5. Failed payments and grace periods

A failed payment can place the subscription in past-due status. VigIQ Pro may provide a short grace period, currently up to 3 days, while payment is recovered. Pro access can end when that grace period expires. Successful payment recovery can restore active status.

6. Refunds

Refund eligibility is subject to applicable law and any terms presented at checkout or by Stripe. We do not promise blanket refunds, and cancellation alone does not guarantee a refund for an already-collected charge.

7. Price changes

VigIQ Pro may change prices prospectively. Notice will be provided when required, and any updated charge will apply according to the timing and terms communicated before it takes effect.

8. Related terms

These subscription terms form part of the Terms of Service. Our Privacy Policy explains how subscription and billing records are handled.